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Shipping & Returns

Hour Delivery

Deliveries will be made Monday to Friday from 9 to 19 hours. No deliveries are made on Saturdays, Sundays and holidays. Orders placed on Saturdays Sundays and holidays shall be counted and packaged on the first business day following the holiday (See the work schedule of Barcelona. Orders placed during Saturdays Sundays and holidays, will take effect the next business day, under the conditions previously indicated. processing order hours 09:00 to 17:00. Orders placed outside of this time slot will be processed on the next business day.

Cancellation and modification

It may cancel, change or modify the order without charge if the order is still in "Pending" status within 12h. after ordering.

Product out of stock

In case that there is any lack of stock or unavailability of an article, FARMACIA INTERNACIONAL will contact the customer to discuss this immediately and provide a new delivery date or, if not possible to serve the product, proceed to annulment.

Terms and Shipping Cost

Offer Portugal and Spain Penisnular: If the purchase is equal or more than 80€, Farmacia Internacional offers FREE shipping.

* RELATIVE INFORMATION FOR SHIPPING TO EE.UU HAITÍ Y BELICE "correos reported that shipments to the United States than 453gr weight, are experiencing delays in delivery due to controls set since last December 8, 2010 by the postal administration of United States aviation security reasons Farmacia Internacional can not meet deadlines or make any forecast delivery until the situation formalizes"

Order following

When your order is confirmed (in stock Product availability and payment made), you will receive an email with a link where you can follow your order in real time. You can do it also from the product shipment tracking: Tracking Shipping Deadlines Delivery: Can be altered by extraordinary incidents as: Supervisors Customs, strikes, extreme weather events, to resolutions and security measures implemented by some countries at specific times. ** If the package exceeds 3 kg weight we will contact you to price the cost of shipping. The delivery date in the client's home dependent on the chosen product availability and shipping area.

Returns and cancellations

Only will be accepted motivated by breakage, defective merchandise or if there is any deficiency or error in the order served on behalf of International Pharmacy returns. Contact us via email to tell how you should make your return.

Payment

As a rule, all payments must be made in euros, regardless of the payment system and the country from which you are buying . Our systems are valid for payment: bank transfer, credit card or debit card, and reimbursement (valid only in Spain and charge 3€). More information on TERMS AND CONDITIONS OF USE.

Rates

There is a time interval between the time of purchase and the time your bank will charge your credit card. Therefore there may be differences in the total amount of your purchase. This small difference in some cases be favorable for the client, and other unfavorable and can not be controlled by us. Since this difference is controlled by the banks, Farmacia Internacional accepts no liability with respect to this issue. Contact your bank for details.

Taxes and Customs Fees Out of Spain

Please note that we are not responsible for Taxes and Customs Fees Some countries apply to the entry of foreign shipments as well as the delay that this procedure affects the delivery of your order .. In this case we advise you to contact the agency in question.

Custom Service

For any problem, doubt, suggestion, contact the customer service by e-mail or by phone + 34 699403067. Monday to Friday from 9am to 6pm.